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Pioneer Bunk Beds
Happiness Guaranteed or Money Back
We're committed to your satisfaction and offer a 5-year warranty. If you're not happy with the product, within 60 days of your purchase, we'll either your money or send you a new bed— NO QUESTIONS ASKED!
Sustainably Sourced & Handmade in the UK
Pioneer Divan Bed is hand-crafted & built using solid hardwood sourced from sustainable forests. This means you get to enjoy your bed for years to come without any guilt.
Hassle-Free Shopping Experience in 3 Easy Steps
Select Product
Choose your desired Pioneer product from the collections. With a wide range of options to choose from, you're sure to find the perfect fit for your bedroom.
Easy Payment
Making your payment online is quick and secure with Pioneer. You can choose to pay now or pay later, with 0% interest.
Free Delivery
Free delivery on all items in UK mainland. Scotland Highlands and Northern Ireland additional charges may apply.
What Do Our Customers Say?
OTTOMAN BEDS - Engineered for Dreams
Quality Painless Sleep
Designed with supportive slats and sturdy construction to provide a solid foundation for your mattress, reducing pressure points and helping you sleep comfortably all night.
Promote Good Form and Posture
The ergonomic design of the Ottoman bed ensures your mattress stays level and supportive, promoting proper spinal alignment as you rest.
Prevent Allergic Reaction
Crafted with easy-to-clean materials and a ventilated structure, Ottoman beds help minimize dust accumulation—ideal for allergy-prone sleepers.
Isolate Restless Movements
Sturdy frame construction absorbs movement and minimizes noise, so you stay undisturbed even if your partner shifts during the night.
Frequently Asked Questions
1. How long does delivery take once I have placed my order?
We aim to deliver your order within 5-10 working days, excluding bank holidays. Once you place your order, we will send you a confirmation of your delivery date.
About 3-4 days prior to your scheduled delivery date, we will send you a tracking link containing the specific date and time slot for your delivery.
2. Can I choose my delivery date and time?
We apologise for any inconvenience; at the moment, we are unable to provide the option to choose a specific delivery date or time for our products. Factors like logistics, routing, and availability influence the scheduling of our deliveries.
Our goal is to ensure prompt and efficient delivery to all our customers, and our team will make every effort to coordinate a suitable delivery timeframe for you.
3. Can I place my order over the phone?
Currently, we do not accept orders over the phone. To make a purchase, proceed online through our secure checkout page.
4. What is a 60-night risk-free trial, and what does this mean?
Take your time to experience the comfort and quality of our products in your home. If, within 60 nights of delivery, our product doesn't meet your expectations or suit your needs, simply inform us. We are here to assist you in exploring alternative options or arranging a return.
5. What does the 5-year warranty cover?
All pioneer furniture UK products come with a comprehensive 5-year warranty. This warranty is our commitment to the quality and craftsmanship of our products.
Contact our dedicated customer support team if you experience problems or concerns with your purchase within the warranty period. We will promptly assist you by arranging repairs, replacements, or finding a suitable resolution.
6. Can I pay monthly or through financing options?
You can easily purchase our products using popular platforms such as DivideBuy, Klarna, PayPal, and Clearpay.
With DivideBuy, you can spread the cost of your purchase into manageable monthly instalments, making it easier on your budget.
Klarna allows you to buy now and pay later, allowing you to enjoy your new products before making a payment.
PayPal offers a secure and seamless checkout process, allowing you to use your PayPal balance or link it to your credit/debit card for a hassle-free transaction.
Clearpay lets you split your payment into interest-free instalments, helping you control your finances.
7. Where are your products manufactured?
All our products are carefully crafted in West Yorkshire, a town with a rich heritage in high-quality furniture manufacturing. By producing them locally, we ensure attention to detail and strict quality control. This commitment allows us to maintain the highest standards of excellence and deliver products built to last. We are proud to support our local community and contribute to the proud legacy of British craftsmanship.
8. Do your products conform to UK fire safety regulations?
Of course. We take your safety seriously, and all our products comply with UK fire and safety regulations.